Confidentiality Policy

2. Personal data collected

We collect various categories of personal data, including:

• Identification data: name, first name, email address, telephone number.
• Navigation data: IP address, browser type, pages visited, length of visit.
• Login data: information related to your connection and use of the Site.

3. Purposes of data collection

We collect and process your personal data for the following purposes:

• Request management: respond to your questions, inquiries, or support requests
• Improvement of the Site: analyze and improve our Site according to your browsing habits and preferences.
• Communication: send you information about our services, news or promotional offers, only if you have consented to it.
• Legal compliance: comply with our legal and regulatory obligations.

4. Legal bases for processing

We process your personal data based on the following reasons:

• Consent: you have given your consent to the processing of your data for specific purposes.
• Execution of a contract: processing is necessary for the execution of a contract or to respond to a request prior to the conclusion of a contract.
• Legal obligations: the processing is necessary to comply with a legal obligation.
• Legitimate interests: the processing is necessary for our legitimate interests, provided that your rights and freedoms do not override these interests.

5. Data sharing

We do not share your personal data with third parties except in the following cases:

• Service providers: with partners or service providers who help us manage the Site, process your requests or send communications. These third parties are contractually obligated to protect your data.
• Legal requirements: if we are required to disclose your data to comply with a legal obligation or to protect our rights or those of others.

6. Data security

We implement appropriate technical and organizational measures to protect your personal data from loss, unauthorized access, disclosure, or modification. However, no method of electronic transmission or storage is completely secure.

7. Data Retention

We keep your personal data for the time necessary for the purposes for which they were collected, in accordance with applicable legislation. The data will then be deleted or anonymized.

8. Your rights

In accordance with the RGPD, you have the following rights concerning your personal data:

• Right of access: you can request a copy of the personal data we hold about you.
• Right to correction: you can request that inaccurate or incomplete data be corrected.
• Right to erasure: you can request the deletion of your personal data in certain cases.
• Right to limitation of treatment: you can request the restriction of the processing of your data in certain cases.
• Right to portability: you can request to receive your data in a structured and commonly used format, or request their transfer to another data controller.
• Right to object: you can object to the processing of your personal data at any time for reasons related to your particular situation.

To exercise your rights, please contact us at the following address: [contact email address].

9. Changes to the privacy policy

We may update this privacy policy from time to time to reflect changes in our practice or legislation. We encourage you to check this page regularly to be notified of any changes.

10. Contact

If you have any questions about this privacy policy or the processing of your personal data, please contact us at the following address:

Email address: contact@go-hookt.com

Mailing address: 4 rue Joseph Szydlowski 64100 Bayonne